Customer results
Real Shopify stores and the figures from their own Supportify dashboards. Nothing below is an estimate, a projection or a rounded-up marketing number.
Across every store, right now
Live from the Supportify platform, updated every five minutes.
In depth
Three stores, two markets, three very different catalogues.
Outdoor equipment · Norway
“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
Beauty and cosmetics · United States
Hours a day went to the same product questions: ingredients, shades, compatibility, restock dates. Supportify was live in an afternoon. Within a week the queue had halved — and the conversations that used to be cost started closing sales.
“It has taken a huge load off our customer service team — so much less manual back-and-forth, while customers still get fast, helpful answers.”
B2B · industrial components · United States
WidgetCo manufactures corks, stoppers and wood plugs, and sells them in bulk to trade buyers. The questions are dimensional — which diameter fits which bore, what a taper measures at both ends, what ships today in quantity. Those have exact answers in the catalogue and no answer at all in a support agent’s memory, which is why they used to arrive as email and leave as a quote request. The agent reads the catalogue and answers them at the moment the buyer is sizing the part.
All published results
Every store that shares its numbers, straight from its own dashboard. Sorted by volume, so you can compare with a business your size.
Frivannsliv
Conversations2,045
Resolved by AI88%
Also reportedkr 260sales per chat
Sparkfix.no
Conversations1,572
Resolved by AI94%
Also reportedkr 85sales per chat
Drømmerom
Conversations804
Resolved by AI90%
Also reportedkr 125sales per chat
BagBrokers
Conversations577
Resolved by AI84%
Also reported4.7★avg. rating
SLEEPERS EU
Conversations564
Resolved by AI80%
Also reported—
Marina Miracle
Conversations243
Resolved by AI86%
Also reportedkr 295sales per chat
Blanda Drops
Conversations226
Resolved by AI93%
Also reported—
RedHeal
Conversations—
Resolved by AI76%
Also reportedkr 205sales per chat
How these are measured
“Conversations handled” counts every customer conversation the agent took, in any channel, over the store’s time on the platform. “Resolved by AI” is the share of those closed without a support ticket being created — the agent answered, acted, and the customer did not need a person.
“Sales per chat” is attributed sales driven, divided by conversations. It is a per-unit figure on purpose: it lets a merchant compare against their own numbers without any store having to publish its total revenue or order volume.
Figures come from each store’s own dashboard and are published with its permission. Stores that have not published figures are not listed here, though their reviews appear below.
Reviews
5.0
17 reviews from merchants on the Shopify App Store
FrivannslivNorway“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
Sparkfix.noNorway“Great support and follow-up all the way — both for me and for my customers.”
DrømmeromNorway“We use Supportify’s chatbot and it is really exciting and great for our store. We’re now also setting up automated email replies — this will save us a huge amount of time and give customer service a very effective tool.”
Marina MiracleNorway“It takes a little work to train the AI, but the support is really great and the software keeps getting better — improvements ship continuously and it already helps many of our customers!”
BagBrokersNorway“The app works really well with Shopify and was surprisingly easy to set up. What we like best is how user-friendly it is — and the support is top-notch when we need it.”
RedHealNorway“Great app that has gained many features lately and is under rapid development — new things arrive constantly. It replaced ZipChat for us. Great support!”
Blanda DropsNorway“Brilliant app! The AI chat saves us so much time and makes everyday life much easier. The team is professional and quick to help when we need it. Highly recommended!”
SLEEPERS EUNorway“Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!”
Luca & LuceNorway“A surprising amount of functionality — it can answer all kinds of inquiries. It does everything from giving information to actually performing actions, like adding an address to an order.”
Connect your store in minutes, decide what the agent may do, and watch the queue empty the same day.
50 free conversations to start · No card needed · Live in an afternoon
