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Customer results

Proof, not promises.

Real Shopify stores and the figures from their own Supportify dashboards. Nothing below is an estimate, a projection or a rounded-up marketing number.

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Across every store, right now

conversations handled
26,784+conversations handled
resolved without a human
78%resolved without a human
average first reply
1.0saverage first reply
average customer rating
4.7average customer ratingout of 5

Live from the Supportify platform, updated every five minutes.

In depth

What a month with it looks like.

Two stores, two markets, two very different catalogues.

Frivannsliv

Outdoor equipment · Norway

Nine out of ten questions never reach a person.

“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
Frivannsliv · Shopify App Store

Frivannsliv sells outdoor gear where the questions are specific — sizing, materials, what fits which season. The agent answers from the store’s own catalogue and knowledge base, tracks the order when that is the real question, and books the return when it is not.

conversations handled
2,045conversations handled
resolved without a human
88%resolved without a human
attributed sales per chat
kr 260attributed sales per chat
Profusion Cosmetics

Beauty and cosmetics · United States

Support cost halved, and a revenue line that did not exist before.

“It has taken a huge load off our customer service team — so much less manual back-and-forth, while customers still get fast, helpful answers.”
Head of Customer Experience · Profusion Cosmetics

Hours a day went to the same product questions: ingredients, shades, compatibility, restock dates. Supportify was live in an afternoon. Within a week the queue had halved — and the conversations that used to be cost started closing sales.

of tickets automated
82%of tickets automated
lower cost per resolution
70%lower cost per resolution
saved every week
10+ hrssaved every week
WidgetCo

B2B · industrial components · United States

A B2B catalogue nobody can hold in their head.

WidgetCo manufactures corks, stoppers and wood plugs, and sells them in bulk to trade buyers. The questions are dimensional — which diameter fits which bore, what a taper measures at both ends, what ships today in quantity. Those have exact answers in the catalogue and no answer at all in a support agent’s memory, which is why they used to arrive as email and leave as a quote request. The agent reads the catalogue and answers them at the moment the buyer is sizing the part.

conversations handled
829conversations handled
resolved without a ticket
85%resolved without a ticket
orders the agent influenced
64orders the agent influenced
Read the reviews on the Shopify App Store →

Every store that publishes its numbers

The whole list, not the best three.

Each row is a store using Supportify today, with the figures its own dashboard reports. Ordered by volume, so you can find the one closest to your own.

The whole list, not the best three.
StoreConversationsResolved by AIAlso reported
Frivannsliv2,04588%kr 260sales per chat
Sparkfix.no1,57294%kr 85sales per chat
Autohobby1,00597%4.7★avg. rating
Drømmerom80490%kr 125sales per chat
BagBrokers57784%4.7★avg. rating
SLEEPERS EU56480%—
Marina Miracle24386%kr 295sales per chat
Blanda Drops22693%—
RedHeal—76%kr 205sales per chat

How these are measured

“Conversations handled” counts every customer conversation the agent took, in any channel, over the store’s time on the platform. “Resolved by AI” is the share of those closed without a support ticket being created — the agent answered, acted, and the customer did not need a person.

“Sales per chat” is attributed sales driven, divided by conversations. It is a per-unit figure on purpose: it lets a merchant compare against their own numbers without any store having to publish its total revenue or order volume.

Figures come from each store’s own dashboard and are published with its permission. Stores that have not published figures are not listed here, though their reviews appear below.

Reviews

5.0from merchants on the Shopify App Store

Read every review →
FrivannslivNorway
“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
conversations handled
2,045
conversations handled
resolved by AI
88%
resolved by AI
sales per chat
kr 260
sales per chat
AutohobbyNorway
“Fantastic app that helps us and our customers enormously! It is absolutely genius and really works like a real employee for us — it lets us answer customers lightning fast.”
conversations handled
1,005
conversations handled
resolved by AI
97%
resolved by AI
avg. rating
4.7★
avg. rating
Sparkfix.noNorway
“Great support and follow-up all the way — both for me and for my customers.”
conversations handled
1,572
conversations handled
resolved by AI
94%
resolved by AI
sales per chat
kr 85
sales per chat
DrømmeromNorway
“We use Supportify’s chatbot and it is really exciting and great for our store. We’re now also setting up automated email replies — this will save us a huge amount of time and give customer service a very effective tool.”
conversations handled
804
conversations handled
resolved by AI
90%
resolved by AI
sales per chat
kr 125
sales per chat
Marina MiracleNorway
“It takes a little work to train the AI, but the support is really great and the software keeps getting better — improvements ship continuously and it already helps many of our customers!”
conversations handled
243
conversations handled
resolved by AI
86%
resolved by AI
sales per chat
kr 295
sales per chat
BagBrokersNorway
“The app works really well with Shopify and was surprisingly easy to set up. What we like best is how user-friendly it is — and the support is top-notch when we need it.”
conversations handled
577
conversations handled
resolved by AI
84%
resolved by AI
avg. rating
4.7★
avg. rating
RedHealNorway
“Great app that has gained many features lately and is under rapid development — new things arrive constantly. It replaced ZipChat for us. Great support!”
resolved by AI
76%
resolved by AI
sales per chat
kr 205
sales per chat
Blanda DropsNorway
“Brilliant app! The AI chat saves us so much time and makes everyday life much easier. The team is professional and quick to help when we need it. Highly recommended!”
conversations handled
226
conversations handled
resolved by AI
93%
resolved by AI
SLEEPERS EUNorway
“Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!”
conversations handled
564
conversations handled
resolved by AI
80%
resolved by AI
Luca & LuceNorway
“A surprising amount of functionality — it can answer all kinds of inquiries. It does everything from giving information to actually performing actions, like adding an address to an order.”
FrivannslivNorway
“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
conversations handled
2,045
conversations handled
resolved by AI
88%
resolved by AI
sales per chat
kr 260
sales per chat
AutohobbyNorway
“Fantastic app that helps us and our customers enormously! It is absolutely genius and really works like a real employee for us — it lets us answer customers lightning fast.”
conversations handled
1,005
conversations handled
resolved by AI
97%
resolved by AI
avg. rating
4.7★
avg. rating
Sparkfix.noNorway
“Great support and follow-up all the way — both for me and for my customers.”
conversations handled
1,572
conversations handled
resolved by AI
94%
resolved by AI
sales per chat
kr 85
sales per chat
DrømmeromNorway
“We use Supportify’s chatbot and it is really exciting and great for our store. We’re now also setting up automated email replies — this will save us a huge amount of time and give customer service a very effective tool.”
conversations handled
804
conversations handled
resolved by AI
90%
resolved by AI
sales per chat
kr 125
sales per chat
Marina MiracleNorway
“It takes a little work to train the AI, but the support is really great and the software keeps getting better — improvements ship continuously and it already helps many of our customers!”
conversations handled
243
conversations handled
resolved by AI
86%
resolved by AI
sales per chat
kr 295
sales per chat
BagBrokersNorway
“The app works really well with Shopify and was surprisingly easy to set up. What we like best is how user-friendly it is — and the support is top-notch when we need it.”
conversations handled
577
conversations handled
resolved by AI
84%
resolved by AI
avg. rating
4.7★
avg. rating
RedHealNorway
“Great app that has gained many features lately and is under rapid development — new things arrive constantly. It replaced ZipChat for us. Great support!”
resolved by AI
76%
resolved by AI
sales per chat
kr 205
sales per chat
Blanda DropsNorway
“Brilliant app! The AI chat saves us so much time and makes everyday life much easier. The team is professional and quick to help when we need it. Highly recommended!”
conversations handled
226
conversations handled
resolved by AI
93%
resolved by AI
SLEEPERS EUNorway
“Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!”
conversations handled
564
conversations handled
resolved by AI
80%
resolved by AI
Luca & LuceNorway
“A surprising amount of functionality — it can answer all kinds of inquiries. It does everything from giving information to actually performing actions, like adding an address to an order.”
FrivannslivNorway
“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
conversations handled
2,045
conversations handled
resolved by AI
88%
resolved by AI
sales per chat
kr 260
sales per chat
AutohobbyNorway
“Fantastic app that helps us and our customers enormously! It is absolutely genius and really works like a real employee for us — it lets us answer customers lightning fast.”
conversations handled
1,005
conversations handled
resolved by AI
97%
resolved by AI
avg. rating
4.7★
avg. rating
Sparkfix.noNorway
“Great support and follow-up all the way — both for me and for my customers.”
conversations handled
1,572
conversations handled
resolved by AI
94%
resolved by AI
sales per chat
kr 85
sales per chat
DrømmeromNorway
“We use Supportify’s chatbot and it is really exciting and great for our store. We’re now also setting up automated email replies — this will save us a huge amount of time and give customer service a very effective tool.”
conversations handled
804
conversations handled
resolved by AI
90%
resolved by AI
sales per chat
kr 125
sales per chat
Marina MiracleNorway
“It takes a little work to train the AI, but the support is really great and the software keeps getting better — improvements ship continuously and it already helps many of our customers!”
conversations handled
243
conversations handled
resolved by AI
86%
resolved by AI
sales per chat
kr 295
sales per chat
BagBrokersNorway
“The app works really well with Shopify and was surprisingly easy to set up. What we like best is how user-friendly it is — and the support is top-notch when we need it.”
conversations handled
577
conversations handled
resolved by AI
84%
resolved by AI
avg. rating
4.7★
avg. rating
RedHealNorway
“Great app that has gained many features lately and is under rapid development — new things arrive constantly. It replaced ZipChat for us. Great support!”
resolved by AI
76%
resolved by AI
sales per chat
kr 205
sales per chat
Blanda DropsNorway
“Brilliant app! The AI chat saves us so much time and makes everyday life much easier. The team is professional and quick to help when we need it. Highly recommended!”
conversations handled
226
conversations handled
resolved by AI
93%
resolved by AI
SLEEPERS EUNorway
“Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!”
conversations handled
564
conversations handled
resolved by AI
80%
resolved by AI
Luca & LuceNorway
“A surprising amount of functionality — it can answer all kinds of inquiries. It does everything from giving information to actually performing actions, like adding an address to an order.”
FrivannslivNorway
“The best AI app so far. Easy to coach, easy to use. Highly recommended.”
conversations handled
2,045
conversations handled
resolved by AI
88%
resolved by AI
sales per chat
kr 260
sales per chat
AutohobbyNorway
“Fantastic app that helps us and our customers enormously! It is absolutely genius and really works like a real employee for us — it lets us answer customers lightning fast.”
conversations handled
1,005
conversations handled
resolved by AI
97%
resolved by AI
avg. rating
4.7★
avg. rating
Sparkfix.noNorway
“Great support and follow-up all the way — both for me and for my customers.”
conversations handled
1,572
conversations handled
resolved by AI
94%
resolved by AI
sales per chat
kr 85
sales per chat
DrømmeromNorway
“We use Supportify’s chatbot and it is really exciting and great for our store. We’re now also setting up automated email replies — this will save us a huge amount of time and give customer service a very effective tool.”
conversations handled
804
conversations handled
resolved by AI
90%
resolved by AI
sales per chat
kr 125
sales per chat
Marina MiracleNorway
“It takes a little work to train the AI, but the support is really great and the software keeps getting better — improvements ship continuously and it already helps many of our customers!”
conversations handled
243
conversations handled
resolved by AI
86%
resolved by AI
sales per chat
kr 295
sales per chat
BagBrokersNorway
“The app works really well with Shopify and was surprisingly easy to set up. What we like best is how user-friendly it is — and the support is top-notch when we need it.”
conversations handled
577
conversations handled
resolved by AI
84%
resolved by AI
avg. rating
4.7★
avg. rating
RedHealNorway
“Great app that has gained many features lately and is under rapid development — new things arrive constantly. It replaced ZipChat for us. Great support!”
resolved by AI
76%
resolved by AI
sales per chat
kr 205
sales per chat
Blanda DropsNorway
“Brilliant app! The AI chat saves us so much time and makes everyday life much easier. The team is professional and quick to help when we need it. Highly recommended!”
conversations handled
226
conversations handled
resolved by AI
93%
resolved by AI
SLEEPERS EUNorway
“Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!”
conversations handled
564
conversations handled
resolved by AI
80%
resolved by AI
Luca & LuceNorway
“A surprising amount of functionality — it can answer all kinds of inquiries. It does everything from giving information to actually performing actions, like adding an address to an order.”

Start today

Your queue is mostly the same five questions. Stop answering them.

Install from the Shopify App Store, point it at your store, and watch the first conversations resolve themselves. No contract, no seat licences, no setup fee.

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