Integrations

Connected to the stack you already run

Supportify only resolves a conversation if it can reach the systems that hold the answer. 33 connections today, and if the one you need is missing we build it, at no cost.

4 connections · 1 via them

Commerce platform

Where the orders, products and customers live. This is the connection that lets the agent act rather than only answer.

  • ShopifyAvailable
  • Shopify MarketsVia Shopify
  • WooCommerceAvailable
  • CentraAvailable
  • MystoreBeta

5 connections · 1 via them

Channels

Every place a customer can reach you, landing in one inbox. Each channel gets its own agent configuration, but they share your rules and knowledge.

  • Chat widgetAvailable
  • GmailAvailable
  • OutlookAvailable
  • Microsoft 365Via Outlook
  • InstagramAvailable
  • MessengerAvailable
  • WhatsAppComing soon

2 connections

Team alerts

New tickets, conversations handed to a person, and anything that needs one, posted where your team already works.

  • SlackAvailable
  • Microsoft TeamsAvailable

11 connections · 5 via them

Shipping and returns

Live tracking, pickup points and return labels drawn on your own carrier agreement — so the agent can book a return end to end instead of telling the customer to email you.

  • ShipmondoAvailable
  • ProfraktAvailable
  • Bring / MybringAvailable
  • HelthjemAvailable
  • nShift ShipAvailable
  • nShift DeliveryAvailable
  • nShift ReturnsAvailable
  • CargonizerAvailable
  • ProteriaAvailable
  • ShipEngineAvailable
  • WebshipperAvailable
  • PostenVia Bring / Mybring
  • PostNordVia Shipmondo, Profrakt, Cargonizer or Proteria
  • PorterbuddyVia Profrakt
  • DHLVia ShipEngine, Shipmondo, Cargonizer or Proteria
  • UPSVia ShipEngine, Shipmondo, Profrakt, Cargonizer or Proteria

6 connections

Warehouse and subscriptions

The systems that decide whether an order can still be changed, and what a subscriber is actually paying for.

  • Ongoing WMSAvailable
  • MintsoftBeta
  • Shelfless by BringBeta
  • Seal SubscriptionsAvailable
  • Appstle SubscriptionsAvailable
  • Appstle LoyaltyAvailable

2 connections

Marketing and CRM

Consent given in a conversation goes to the list it belongs on, and the agent can look up what your emails sent a customer: their discount code, the newsletter, whether it arrived.

  • KlaviyoAvailable
  • MailchimpAvailable

3 connections

Coming from another helpdesk

We import your ticket history, open cases included, so day one is not a blank inbox. Migration is free and we do the work.

  • GorgiasAvailable
  • ZendeskAvailable
  • KundoAvailable

Not on the list

Tell us what you use. We will build it, free.

Every store’s stack is slightly wrong in its own way: an old WMS, an in-house ERP, a carrier nobody else has heard of. We build those connections on request, without a fee and without asking you to be on a bigger plan first.

Put up to 90% of your support on autopilot.

Connect your store in minutes, decide what the agent may do, and watch the queue empty the same day.

50 free conversations to start · No card needed · Live in an afternoon