Order Tracking
Product Help
Returns
Subscriptions
Customer support thatruns itself
AI-powered support for Shopify merchants.
Resolve 85% of customer inquiries instantly and automatically. Pay only $0.60 per resolution.
Connect your entire support ecosystem
Supportify AI integrates directly with Shopify, email platforms, and shipping providers—enabling it to take real actions, not just answer questions. One AI agent handles all your customer inquiries across live chat and email on autopilot.
SupportifySee every customer interaction in one place
SupportifyTrack AI resolutions, monitor conversation quality, manage escalated tickets, and analyze support metrics—all from your Shopify admin.
Real results from real Shopify stores
Merchants across Scandinavia use Supportify to resolve conversations automatically and drive more sales — here's what they say, with their own numbers.
“
The best AI app so far. Easy to coach, easy to use. Highly recommended.
Frivannsliv · Norway
“
Fantastic app that helps us and our customers enormously! It is absolutely genius and really works like a real employee for us — it lets us answer customers lightning fast.
Autohobby · Norway
“
Great support and follow-up all the way — both for me and for my customers.
Sparkfix.no · Norway
“
We use Supportify’s chatbot and it is really exciting and great for our store. We’re now also setting up automated email replies — this will save us a huge amount of time and give customer service a very effective tool.
Drømmerom · Norway
“
It takes a little work to train the AI, but the support is really great and the software keeps getting better — improvements ship continuously and it already helps many of our customers!
Marina Miracle · Norway
“
The app works really well with Shopify and was surprisingly easy to set up. What we like best is how user-friendly it is — and the support is top-notch when we need it.
BagBrokers · Norway
“
Great app that has gained many features lately and is under rapid development — new things arrive constantly. It replaced ZipChat for us. Great support!
RedHeal · Norway
“
Brilliant app! The AI chat saves us so much time and makes everyday life much easier. The team is professional and quick to help when we need it. Highly recommended!
Blanda Drops · Norway
“
Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!
SLEEPERS EU · Norway
“
A surprising amount of functionality — it can answer all kinds of inquiries. It does everything from giving information to actually performing actions, like adding an address to an order.
Luca & Luce · Norway
Everything you need to automate support
From instant AI responses to automated returns processing, Supportify handles the complete customer support lifecycle.
Live Chat
Gmail
Outlook
WhatsApp
Instagram
MessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessengerLive ChatGmailOutlookWhatsAppInstagramMessenger
More than just a chatbot
Give your AI agent full access to Shopify so it can take real actions — track orders, process returns, and resolve tickets automatically.
Click an action to see it in action
Trusted by growing stores
Real-time numbers from the Supportify platform — updated live.
0K+ conversations handled
Every customer message flows through AI-powered resolution — from order tracking to returns.
AI resolution rate
Most tickets are resolved automatically without human intervention, saving time and costs.
Customer satisfaction
AI responses that feel human — customers rate their experience after every conversation.
0 active stores
Shopify merchants across industries trust Supportify to handle their customer support.
Live activity
Real-time feed of conversations and resolutions happening right now across all stores.
Messages processed
From incoming questions to resolved tickets — every message is tracked and handled by AI.
average response time
Lightning-fast responses around the clock
Your customers get instant answers 24/7 — no waiting, no queues. AI responds in seconds and customers rate their experience after every conversation.
AI customer support for every Shopify store
Built by a Scandinavian team, designed for Shopify merchants worldwide. Deep integrations with shipping providers, warehouse systems, and subscription platforms. Your AI reads products directly from Shopify, learns your brand voice, and delivers support that feels authentically yours.
Shopify App Store
100+
Active Merchants
10K+
Conversations
AI Resolution
They profit when your support fails
Traditional helpdesks charge per seat and per ticket—stacking costs on top of costs. We flipped it: unlimited seats, and we only charge for AI resolutions.
Free — first 50 included
 Gorgias50% AI resolved |  Zendesk50% AI resolved |  Intercom66% AI resolved |  Supportify AI80% AI resolved | |
|---|---|---|---|---|
| Setup Cost | $500–$2,000 | $5,000–$25,000 | Free | Free |
| Setup Time | 1–2 weeks | 2–8 weeks | Days | 5 minutes |
| AI Resolution Rate | 50% | 50% | 66% | 80% |
| AI Cost | $45 | $50 | $50 | Free |
| Platform Cost | $10 | $55 | $29 | Free |
| Total / Month | $55 | $105 | $79 | Free |
| You Overpay / Year | +$660 | +$1,260 | +$942 | — |
AI rates: Gorgias ~50% (claims "up to 60%") · Zendesk ~50% (claims "up to 80%") · Intercom 66% (published avg, 6K+ customers) · Supportify 80%
From install to live in minutes
No complex configuration. No technical skills required. Just four simple steps to transform your customer support.
Install & Connect
Install from the Shopify App Store. Your store info, branding, and policies are imported automatically—no manual setup needed.
Customize Your AI
Pick a personality preset—Professional, Friendly, Concise, or create your own. Enable the capabilities you want: orders, returns, discounts, and more.
Add Your Knowledge
Store policies auto-sync daily. Add your own content by uploading documents, syncing blog posts, or importing URLs and sitemaps.
Test & Deploy
Chat with your AI to make sure it gets your brand right. Then enable the widget in your Shopify theme editor and go live.
Common questions, clear answers
Everything you need to know about automating your customer support with AI.
Ready to transform your customer support?
Join 100+ Shopify merchants who automated their support. Start free with 50 sessions—no credit card required.