Bring Setup
Connect your own Bring agreement so the chatbot can create return labels, quote prices, find pickup points and track parcels — without a broker in between.
What you will need
Step 1: Two values from Mybring
All of these come from your Mybring account at mybring.com.
API UID
The email address you sign in to Mybring with.
API key
Generate one under Settings → API. It is shown once, so copy it before leaving the page.
Step 2: Your Bring customer number
The plain number from your Bring agreement, something like `10025900191`. Bring rejects bookings without it, even when your credentials are perfectly valid, so the setup wizard will not let you save until it is filled in.
If you are not sure which number to use, leave it blank and press Test Connection. We list every customer number your Mybring user can reach, and you pick from those. (Older Bring material writes the number as `PARCELS_NORWAY-10025900191`; either form is accepted.)
You also have to choose a return product. Return services are listed first — pick one of those, not an outbound service, or the label will carry the parcel away from you rather than back. Bring has nothing to book without one, so the wizard treats it as required.
What the chatbot can do once connected
Step 0:
- Create return labels — part of the normal return flow, so it works the same as any other shipping provider you have connected.
- Quote prices — your agreement price when your Mybring user has the financial role on the customer number, otherwise Bring's list price.
- Find pickup points and parcel lockers near a customer, with opening hours and distance.
- Track parcels — this one asks the customer to verify their email first, because a tracking number reveals a name, an address and a delivery time.
- Read Bring's latest scan when looking up an order — when an order in your shop carries a Bring tracking number, the chatbot sees where the parcel is and when it is expected, not only that the order was sent.